Privacy and Cookie Statement

This Policy was last updated on 03 May 2021.

At b-congruent, we deeply believe in the protection of your data and privacy and we care how it applies to you, as a user of our website(s). In this Privacy Policy (‘Policy’), you can find information about how, whether, and why we collect and use your personal information. This Policy applies to any personal information that is gathered when you use our services, visit our Website, or otherwise interact with us. We have divided this Policy into different sections. Please go to the relevant section below for further information. The processing of your personal data complies with the General Data Protection Regulation (‘GDPR’).

For all our services, the data controller — the company that’s responsible for your privacy — is b-congruent. If you have any questions about how we Protect Your Privacy, drop us a line at

Types of personal data we process


We may collect and process the following categories of personal information:

Name, email address and other identifying information
For example, we may record your name, website address or contact details.
Your contact details may include: telephone number and email address.

Our communication with you
When you send us an email, or chat with us online or via social media, we save your correspondence with us.

Information we collect when you use our Website
When you visit our Website or use our services, we may register your IP address, browser type, operating system, referring website, web-browsing behaviour.

Information in relation to social media
Depending on your social network settings, we may receive information from your social network provider.

Information you choose to share with us
You may also choose to share information with us. For example, when you leave a comment for us on any social media site, fill out a survey, submit a contact or application form, leave a review, you have opted to share personal information with us.

Cookies and similar technologies
When you use our Website for the first time, a cookie notice is shown. b-congruent uses the information collected through cookies strictly for the purposes stated in the Cookie Statement, found below.

How we collect your data
b-congruent collects personal information in a number of ways. Information is obtained, for example, when you visit our Website, submit a contact form on our Website or communicate with us via social media.

We may also receive personal information from associated partners, or other service providers.

We collect some information by accessing your publicly available data, such as your Facebook or LinkedIn public profile.

Purposes of processing your data
We process personal information for the following purposes:

Providing services to you

b-congruent processes personal data to provide our services. For example, personal data is processed so, for example:
To make your user experience easier and more effective, we may assess how you use our website, and combine this data with information collected via your submitted form details, cookies, and similar technologies.

To communicate with you

b-congruent processes contact details to communicate with you, answer your questions, or handle your complaints. This applies to (potential) clients/customers/partners.

For this purpose, b-congruent processes the following personal data: communication history, name, digital contact details, message. For (potential) clients, the following data is also processed: phone number, email address, website address.

b-congruent is allowed to process personal data for this purpose to pursue its own legitimate interests; with the legitimate interest being b-congruent to be able to communicate with you for providing the best service.
Especially, the legitimate interest services is that b-congruent, can respond in an effective and timely manner to any questions or complaints you might have.

For statistical research

b-congruent processes personal information for the development and optimisation of its services. We use automatic tools to perform statistical research into general trends. We broadly examine how our users behave towards our services, as well as the preferences our users set. Statistical research helps us develop better services and offerings, allowing us to improve the design and content of our Website.

For this purpose, b-congruent processes the following personal data: name, digital contact details, demographic information, IP address, cookies and comparable services, browser data, device specifications, referring website, browsing behaviour and website interactions, social media likes.

b-congruent is allowed to process personal data for this purpose because b-congruent has a legitimate interest in developing and optimising its services. You can object to this processing on the basis of your particular situation.

For direct marketing purposes

b-congruent processes personal information for (direct) marketing purposes. This means we may use your personal information to send you promotions, or other marketing communications. We use the results of our analysis to tailor our marketing communications to your specific interests and preferences. For example, if our analysis shows that you may be interested in certain types of services or a specific product, we may customize our newsletter and Website with content that are relevant to you. We may use different channels for our marketing communications, such as email or social media.

For this purpose, b-congruent processes the following personal data: name, digital contact details, demographic information, preferred services, IP address, cookies and comparable services, browser, device specifications, referring website, browsing behaviour and website interactions, social media likes.

b-congruent is allowed to process personal data for this purpose because you gave consent or because b-congruent has a legitimate interest. The consent can be withdrawn at any moment, and you can object at any moment to the processing of your personal data for direct marketing purposes when such processing is based on b-congruent interest. The withdrawal of consent or exercise of your right to object does not affect the lawfulness of the processing prior to the moment of withdrawal or exercise of the right to object.

You may object or revoke your consent for receiving marketing communications at any time, by following the instructions in the relevant marketing communication or by sending an email to

Disclosing or sharing data with third parties


We reserve the right to release personal information without your consent or without consulting you, when we deem it necessary to comply with our legal obligations, to enforce our terms and conditions, to protect the security of this Website, or to prevent fraud.

Third party websites
Our Website contains links to third-party websites. If you follow these links, you will exit our Website. This Policy does not apply to third-party websites. b-congruent cannot accept liability for the ways in which these third-party websites use of your personal data. You use these websites at your own risk. For more information on how these third parties treat your personal information, please check their respective privacy policies (if available).

Security and retention
b-congruent takes the safeguarding of your information very seriously. b-congruent will take appropriate technical and organizational measures to protect your personal data against loss or unlawful use. These measures include but are not limited to: facilities protected by appropriate security measures, encryption of devices, version tracking and access to our databases is limited to key personnel and IP addresses and use of it is logged.

Your personal data will be retained for as long as required for the purposes described in this Policy, or insofar as is necessary to comply with our contractual or statuary obligations, and to solve any disputes. In most cases, your personal data will be retained for forty-eight (48) months after your last activity, or until you request deletion.

Your Rights
You can request access to or a copy of your personal data collected by us. You may also request the rectification and removal of personal data or the restriction of the processing of your personal data, if there is a reason for doing so. You also have the right to data portability. You also have the right to object to a processing on grounds relating to your particular situation or against the processing of your personal data for direct marketing purposes.

To exercise your right(s), please send your written request, to:

In order to ensure that the request you are submitting on your behalf is legitimate, in some cases it may be necessary for us to obtain further proof of identity either in person or via webcam. This is only necessary in those cases where we have doubts about the identity of the person submitting the request.

Modifications to this Policy
This Policy is effective as of 03 May 2021 and replaces our previous privacy policy. We reserve the right to alter or otherwise make changes to this Policy. We will notify you of any changes by posting the revised policy on our Website and notifying you through a banner or in case of very material changes to the Policy, via email. Changes take effect as soon as the Policy is posted.

Questions or complaints
If you have any question or complaints about the processing of your personal data, please send an email to us at .

Cookie Statement b-congruent

Last updated 03 May 2021.

About Cookies
Websites use techniques that increase user-friendliness and make the websites as interesting as possible for each visitor. The best-known examples of such techniques are cookies and scripts. (hereafter ‘cookies’). Cookies may be used by website owners or by third parties – advertisers, for example – who communicate via the website you visit.

The use of cookies is safe. No personal information, such as a telephone number or an e-mail address, can be traced back to cookies. As a result, cookies cannot be used for e-mail and telemarketing actions.

We think it is important that you know which cookies our Website uses and for which purposes they are used. We want to guarantee your privacy and user-friendliness as much as possible. Below you can read more about the cookies that are used by and through our Website and for which purposes.

This cookie statement applies to

For which purposes do we use cookies?
We use cookies for the following reasons:

  1. To make sure the Website functions properly
  2. To measure usage of the Website
  3. To display advertisements on our Website and on others’ Websites
  4. To measure the relevance of our information and your interest in our services.


Cookies to measure usage of the Website
In order to determine which parts of the Website are most interesting for our visitors, we continuously try to measure, with the help of a third-party software, the number of visitors to our Website and the most frequently viewed parts. We use cookies for this purpose.

The information we collect in this way is used to compile statistics. These statistics give us insight into how often our web page is visited, where exactly visitors spend most of their time, and so on. This enables us to make the structure, navigation and content of the Website as user-friendly as possible for you. The statistics and other reports are not traced back to persons unless they register on the Website.

Cookies for the display of advertisements
These cookies are used by advertising networks who act as intermediaries between b-congruent and advertisers. They are used to show relevant, personalised advertisements or offers through every type of medium (e.g. e-mail, social media, banner ads) based on your behaviour on our Website. They are also used for remarketing advertisements.

These cookies are used to:

  • Show relevant, personalised advertisements or offers through every type of medium (e.g. e-mail, social media, banner ads) based on your behaviour on our Website and other websites;
  • Limit the number of times each advertisement is displayed;
  • Measure the effectiveness of an advertising campaign;
  • Make a link to social media, so that you can be recognised when you wish to use social media through b-congruent’ Website.
    If such cookies are not used, you will still see advertisements. This is because advertisements are also shown which do not use cookies. These advertisements may, for example, be adapted to the content of the Website.


Other / Unforeseen Cookies
Due to the way the internet and websites work, we may not always have insight into the cookies that are placed by third parties via our Website. This is particularly the case if our web pages contain so-called embedded elements; these are texts, documents, images or films that are stored with another party, but which are shown on, in or via our Website.

If you encounter cookies on this Website that fall into this category and which we have not mentioned above, please let us know. Or contact the third party directly and ask which cookies they have placed, what the reason is, what the life span of the cookie is and how they have safeguarded your privacy.

Browser Settings
If you do not want websites to place cookies on your computer at all, you can change your browser settings so that you receive a warning before cookies are placed. You can also change the settings in such a way that your browser rejects all cookies or only the cookies of third parties. You can also delete cookies that have already been placed. Please note that you will need to change the settings separately for each browser and computer you use.

Please be aware that if you do not want cookies, we will no longer be able to guarantee that our Website is working properly. It is possible that some functions of the Website are lost or even that you can’t see certain websites at all. In addition, the refusal of cookies does not mean that you will no longer see any advertisements. The ads will no longer be tailored to your interests and will be repeated more often.

How to adjust your settings varies from browser to browser. If necessary, consult the help function of your browser. If you want to disable cookies from specific parties, you can do so via

Final Remarks
We will have to amend these statements from time to time, for example because our Website or the rules surrounding cookies change. We may change the content of the statements and the cookies included in the lists at any time and without prior warning. You can consult this web page for the latest version.

If you have any questions or remarks, please contact .